Privacy Policy
1. Introduction
At ntiadtv.com (“we”, “our”, or “us”), we are firmly committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and share your personal information in accordance with the applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). Your trust is essential to us, and we uphold the principles of transparency, responsibility, and security in how we handle your information.
2. Scope of Policy and Data Controller Role
This Policy applies to all visitors and users of the website ntiadtv.com. For purposes of the GDPR, ntiadtv.com is the data controller regarding your personal data. This means we determine the purposes and means of the processing of your data. If you have any concerns or questions regarding data protection, you may contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data, depending on your interaction with our website or services:
a. Usage Data
Information on how you use our website, including browser type and version, IP address, time zone setting, pages viewed, access times, and referring website addresses.
b. Account Data
Personal information you provide when creating an account or interacting with our services, such as your full name, shipping/billing address, email address, and telephone number.
c. Profile Data
Information related to your preferences, interests, viewing habits, and purchase history, which helps us personalize your experience.
d. Communication Data
Details about your communications with us, including support queries, messages submitted through contact forms, and email correspondence.
e. Technical Data
Device-specific data, including internet connection information, operating system, hardware model, browser plugins, and system configurations.
f. Transaction Data
Payment and delivery information, including details of purchases, payment confirmations, billing records, and shipment tracking.
g. Preference Data
Information regarding your consent and preferences for receiving marketing communications, content recommendations, and participation in promotional events.
4. Legal Bases for Processing
We only process your personal data when legally permitted under the following lawful bases:
– Performance of a Contract: When processing is necessary for providing the services you have requested.
– Consent: When you have explicitly given us permission to process your data for a specific purpose, such as newsletters or marketing.
– Legal Obligation: When we are required to do so in compliance with a legal requirement.
– Legitimate Interests: When processing is necessary to further our legitimate business interests, provided your rights do not override those interests.
5. Your Rights
In accordance with GDPR and CCPA regulations, you possess the following rights regarding your personal data:
– Right of Access: You have the right to request a copy of the personal data we hold about you.
– Right of Rectification: You may request that inaccurate or incomplete information be corrected or updated.
– Right of Erasure: You can request deletion of your data, subject to applicable legal obligations.
– Right to Restriction of Processing: You may request a pause on processing your data during legitimate objections or disputes.
– Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit it to another data controller.
To exercise your rights, please contact us at [email protected]. We will respond in accordance with legal standards.
6. Security Measures
We implement robust security measures to protect your personal data:
– Use of encryption protocols (including TLS/SSL) to secure data in transit.
– Restricted access controls ensuring only authorized personnel may access sensitive data.
– Regular backups and secure data storage protocols to preserve system integrity.
– Employee training and awareness programs to prevent unauthorized disclosure or misuse.
7. International Transfers
Where your data is transferred outside of the European Economic Area (EEA) or other regional jurisdictions, we ensure that such transfers are protected using appropriate legal safeguards, such as Standard Contractual Clauses approved by the European Commission or equivalent frameworks. This guarantees you a comparable level of data protection wherever your information is processed.
8. Data Retention
We retain your data only for as long as is necessary for the purposes outlined in this Privacy Policy or as required by applicable law. Retention periods vary by category:
– Usage and Technical Data: Retained for up to 12 months, unless extended for security analytics or incident response.
– Account and Profile Data: Retained for the duration of your account or engagement with us, plus up to 24 months thereafter.
– Transaction Data: Maintained for legal and financial compliance purposes for up to 7 years.
– Communication Data: Retained for a period of up to 36 months to improve service history and compliance review.
– Preference Data: Held until you withdraw your consent or object to further processing.
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on ntiadtv.com. These include:
– Essential Cookies: Required for operating our site, such as session identifiers and authentication tokens.
– Functional Cookies: Enable enhanced features like remembering your preferences or enabling video playback.
– Analytical Cookies: Collect anonymized data to help us understand visitor behavior and improve site performance.
– Performance Cookies: Assist in tracking performance metrics, load times, and server response speeds.
10. Cookie Management and GDPR/CCPA Compliance
You can manage cookie preferences at any time through your browser settings or via the cookie consent banner available on our website. Under GDPR and CCPA, we do not place non-essential cookies on your device without obtaining your explicit consent. You may withdraw consent at any time without affecting your ability to use core services on our platform.
11. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect or solicit personal data from minors. If we become aware that we have collected data from a child under 13 without appropriate consent, we will take immediate steps to delete such data. Parents or guardians who believe their child may have provided personal information are encouraged to contact us at [email protected].
12. Policy Updates
We reserve the right to update this Privacy Policy as needed to reflect changes in law, regulatory guidance, or our data processing activities. Users will be notified of any material changes through the website or via direct communication where required by applicable law. Continued use of ntiadtv.com indicates acceptance of the revised terms.
13. How to Contact Us
If you have questions, concerns, or wish to exercise your rights under this policy or applicable data protection legislation, please contact us at:
Email: [email protected]
We are committed to full compliance with GDPR, CCPA, and other applicable data protection laws. Please do not hesitate to reach out to us regarding any aspect of your privacy or data handling concerns.